Your workspace settings page is the heart of your workspace. From here, you can: View, add or remove channels Add a classifier like witbot.ai Add a ticketing service like Zendesk or via email Manage child workspaces Edit the name and owner email address of your workspace Change your timezone and date/time format and country location Configure a reply-to email Connect to DT One to send airtime Create flow events […]
All posts by princetech
SmartPBX: Overview & Dashboard
Comm.io Installation
What is comm.io? The comm.io application is a desktop window into your PBX phone system. Once installed, users can access their call history, view/listen/download voicemails, view and send faxes, enable call forwarding and also toggle on/off Do Not Disturb without logging directly into KAZOO. Before you start Confirm you have access to the Monster UI User Portal app. Confirm your […]
CallThru.us – Android Devices
What is CallThru.us?CallThru.us is an application that routes calls through your office PBX system to a mobile device. The app provides familiar caller dial pad and call management options on the mobile phone, including access to local contacts, import and save contacts, and view call history. Before you start Access the account you want to […]
CallThru.us – iOs Devices
What is CallThru.us?CallThru.us is an application that routes calls through your office PBX system to a mobile device. The app provides familiar caller dial pad and call management options on the mobile phone, including access to local contacts, import and save contacts, and view call history. Before you start Access the account you want to enable […]
Callflows Overview
The Callflows app takes the power of our user- friendly, graphical drag and drop interface and brings it to Monster. Using the drag and drop UI, you can select from over 50 items in our call handling toolbox, and chain them together to configure every step a call will take to achieve the exact flow […]
SmartPBX Overview
The SmartPBX app makes PBX set-up and management simple by combining all the PBX functionality you need with an intuitive, easy to use interface, providing an ideal user experience. A simple dashboard provides a quick yet comprehensive overview of system configuration and status. Within this dashboard, you can review total users, devices, and numbers as […]