Your workspace settings page is the heart of your workspace. From here, you can:
- Add a classifier like witbot.ai
- Add a ticketing service like Zendesk or via email
- Manage child workspaces
- Edit the name and owner email address of your workspace
- Change your timezone and date/time format and country location
- Configure a reply-to email
- Connect to DT One to send airtime
- Create flow events for Zapier integrations
- Configure global variables
- Set your primary language and add languages you want to provide translations in
- Configure a webhook that communicates with an external application
- View archives
![](https://storage.crisp.chat/users/helpdesk/website/2a34a5a6fcea2800/4f6b5e93-db7e-45b0-845f-ed8504_1amvc2t.png)