Use this action to import flows into your account.
To import a flow:
- Click on your account in the top right corner of the page.
![](https://storage.crisp.chat/users/helpdesk/website/20c83dbc6d0e3a00/8ad00487-4ee4-44fb-aada-c3b2dc_1xkz6zd.png)
- Click on the ☰ menu to access its drop-down menu and then click on the Import to begin the import process.
![](https://storage.crisp.chat/users/helpdesk/website/e61b431d8bfca000/0ee3b533-e644-4d29-89bf-6a9c92_zggtgp.png)
- Choose the file you wish to import and click the ‘Import’ button.
![](https://storage.crisp.chat/users/helpdesk/website/f9b5f439fb1fa000/f6e37ef9-3498-41a5-ba3c-30f8d3_1o3ui9j.png)
Please note that if the flows you’re importing match the names of others that exist in your account, the pre-existing flows will be replaced and all history associated with them will be lost.