When contacts are inactive a flow, you may want to automatically remove them after a certain time period. You can do this by setting an expiration.
First, enter your flow and click the ☰ menu icon and choose “Edit”.
Next, choose an expiration time from the dropdown menu.
You can expire inactive contacts after 5 minutes or up to 30 days after entering the flow.
You can also set timeouts for individual responses, allowing you to respond directly to inactive contacts.