Use this trigger to start a flow after receiving an uncaught message (a message not handled by any of your other flows or triggers). We refer to this as the “catch-all” trigger, as it can be used to route uncaught messages to any of your flows.

To create a catch-all trigger:

  1. Navigate to the “Triggers” tab and click the “Create Trigger” box.
  1. Click the “Start a flow after receiving a message that doesn’t match any keywords” option.
  1. Choose the flow you want to start and, optionally, any groups to only include or exclude.
  1. Click the “Create Trigger” box.

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