Use this trigger to start a flow after receiving an uncaught message (a message not handled by any of your other flows or triggers). We refer to this as the “catch-all” trigger, as it can be used to route uncaught messages to any of your flows.
To create a catch-all trigger:
- Navigate to the “Triggers” tab and click the “Create Trigger” box.
- Click the “Start a flow after receiving a message that doesn’t match any keywords” option.
- Choose the flow you want to start and, optionally, any groups to only include or exclude.
- Click the “Create Trigger” box.